DriveLens

Support

Questions, bug reports, or anything else. We're here to help.

FAQ

What permissions does DriveLens need, and why?
During setup, you choose between the Free tier or starting a 14-day free trial of Pro. Choosing Free still asks for location access, for mileage tracking, but skips the Accessibility Service permission, so you can get straight into mileage, income, and expense tracking. Choosing the trial also asks for Android's Accessibility Service permission. On Android 11 and newer that is all live offer scoring needs: DriveLens uses it to take a screenshot of your Uber or Lyft driver app while a shift is running and read the offer on your phone, so there is no screen sharing prompt to accept and nothing to turn back on after your screen sleeps. It works for Uber and Lyft together. It also reads the day's earnings total shown on your driver app's home screen to keep your pace accurate. On Android 8 to 10, Android asks you to share your screen at the start of each shift instead. The Accessibility Service never taps or controls anything, can't see passwords, and each screenshot is read on your device and thrown away. The optional overlay permission lets the grade appear on top of your driver app. All of this is processed and stored locally on your device.
Which platforms are supported?
DriveLens currently supports Uber and Lyft. Uber Eats and Uber Connect/Package support is still in development. iOS is also in development.
What data is stored, and where?
Most of what DriveLens does (offer scoring, OCR, GPS traces, your heatmap) happens entirely on your device and never leaves it. If you create an account, a broader set of driving data can sync to our servers so it's available across devices. See the Privacy Policy for the full breakdown of what syncs and what doesn't.
What's the difference between Free and Pro?

Free covers everything you need to log and understand your driving: shift tracking, GPS mileage, shift history, basic analytics (totals, average $/mi, average $/hr), expense tracking, and mileage CSV export for tax season.

Pro adds:

  • Live offer scoring: the on-screen overlay while you drive
  • Custom scoring rules and rule presets ($/hr, $/mi, and payout thresholds)
  • Unlimited offer history, across all platforms
  • Advanced analytics: extended date ranges, platform breakdown, and estimate-vs-actual earnings accuracy
  • Personal pickup heatmap and dropoff zone intelligence
  • Ride history cloud backup and restore

Pro is $7.99/month or $59.99/year, with a 14-day free trial. Download DriveLens from Google Play and start the trial during setup.

Contact us

Email us at support@drivelens.app, or use the form below. We aim to respond within 2 business days. Found a bug? The form works for that too. Include what you were doing when it happened.

Read our Privacy Policy and Terms of Service.

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